Experience
Lead Product Designer
Apr 2021 - Now
Ford Motor Company
Product Development Center
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Led design process & strategy development to explore and create future in-vehicle HMI experience in machine learning, vehicle education, and information layout.
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Designed and prototyped vehicle infotainment experience and conducted user testing. Leverage research insights to provide a point of view on crucial business decisions with a user-centered mindset.
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Collaborated with cross-functional global teams, planned, designed, and engineered to shape and communicate experience into one strategic framework.
Senior Product
Designer
Oct 2017 - Apr 2021
Ford Motor Company
Research and Innovation Center
Led the design of cross-platform projects in R&D and translated future vehicle safety, automation, and electrification technologies into desirable user experiences.
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Advocated and established human-centered design in the engineering process-driven environment by creating research and benchmarking analysis-based scenarios for primary and critical alternate flow use cases.
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Collaborated with cross-functional teams to create demo simulations, perform, collect, and analyze insights from human factor studies.
Interaction Designer
Sep 2016 - Oct 2017
General Motors
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Designed and developed 2017-2019 cross-platform vehicle active safety systems (SuperCruise, Lane Keep System, Blind Spot Detection, Night Version) which have been implemented in more than 10 million vehicles worldwide.
Analyzed and synthesized design research to iterative design decisions for new and carryover features and collaborated with cross-functional global teams to optimize user experience.
Associate Interaction Designer
Oct 2014 - Sep 2016
Whirlpool Corporation
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Redesigned and launched the 2016-2017 Whirlpool App for Laundry and Kitchen appliances (remote control smart appliance, real-time updates, place order from Amazon) which has improved usability and received lots of good reviews in the App Store.
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Defined and delivered with multidisciplinary global teams about end-to-end user experience, design languages, and frameworks across domains and key strategic initiatives.
Education
MFA Interdisciplinary Design
College for Creative Studies
Scholarships
Excellence in Sponsor Projects
Detroit, Michigan
BA
Industrial and Product Design
Shanghai Institute of Visual Art
Fudan University
Scholarships
Excellence in 2008 "Intel" Competiton
Shanghai, China
Skill
Strengths
Leading Inspiring Collaboration
Stakeholder Management
Multicultural Background
Curiosity and Creativity
Strategic Thinking
Quick Learner
Design & Research Skills
Wireframe and Prototyping
Persona Development
Contextual Research
Journey Mapping
Usability Testing
Data Analysis
Strategy & Planning Skills
Strategy Development
Workshop Facilitation
Project Management
Research Analysis
Design Thinking
Business Strategy
Tools
Figma
InVision
ProtoPie
Adobe Suite
Agile
SWOT
Languages
English
(full professional proficiency)
Chinese
(native)
Cantonese
(bilingual proficiency)